Privacy Policy

Privacy Policy

Effective Date: 01/01/2024

DiagSoftware (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website, https://diagsoftware.com (“Website”).

1. Information We Collect

When you visit or interact with our Website, we may collect the following information:

• Personal Information: Name, email address, phone number, shipping and billing address, and payment details.
• Non-Personal Information: IP address, browser type, and browsing behavior on our Website.
• Cookies and Tracking Technologies: We use cookies to enhance your experience and gather information about Website usage.

2. How We Use Your Information

We use the information we collect for purposes such as:

• Processing and fulfilling your orders.
• Improving our Website and customer experience.
• Communicating with you about orders, promotions, or updates.
• Complying with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

• Service Providers: To assist in order processing, payment, or Website functionality.
• Legal Requirements: To comply with applicable laws or respond to valid legal requests.

4. Your Choices

You have the right to:

• Access, update, or delete your personal information by contacting us.
• Opt-out of receiving marketing communications by clicking the unsubscribe link in our emails.
• Disable cookies through your browser settings, though this may affect Website functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their policies.

7. Children’s Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: support@diagsoftware.com
• Address: 13925 City Center Dr, Suite 200, Chino Hills, CA 91709